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Project Overview

The purpose of this transit study was to examine ways in which service along the 30s and M6 Lines can be improved. This included:

  • Asking riders and community partners what they think should be done.
  • Conducting workshops and surveys to solicit input.
  • Investigating limited-stop and express service and the use of local shuttles.
  • Identifying new vehicle types, bus stop designs and locations, methods of service monitoring and traffic management, and other improvements.
  • Developing a strategy and timetable to phase in the improvements.
  • Determining sources of funding.

Study Specifics

The study had two phases. The first phase included:

  • Assessing existing transit in the corridor.
  • Interviewing bus drivers, supervisors, and trainers.
  • Surveying riders.
  • Determining how often buses along the corridor fail to adhere to schedules and routes.
  • Studying the frequency of late and missed trips, detours, and bunching of buses.
  • Examining ways of speeding up fare payment, passenger loading, and boarding and alighting by stop.

These and other factors gave planners a clear picture of the recommendations they needed to make.

The second part of the study included:

  • Evaluating current traffic operations.
  • Documenting roadway conditions, curbside uses, and recurring detours and points of delay.
  • Inspecting bus stop conditions in order to improve stop amenities, accessibility, signage, and locations.

Following the evaluation process and public outreach effort, service and operation plans were developed. The goals of the service and operations plans were to:

  • Build on work that has already been done.
  • Coordinate with existing planning processes.
  • Suggest routing, vehicle requirements, and the location of stops.
  • Include long-term ridership forecasts.
  • Detail benefits to passengers.
  • Enhance driver training requirements and supervision standards.
  • Set operations control standards to measure performance and get information to passengers.
  • Put a system in place for detours and incident response.

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2007/2008, WMATA and DDOT